If you are not getting the authentication prompt then there is some serious issue with the connectivity from your end reaching the server.
#Skype for business not syncing with outlook Pc
Pick any one of the affected user and perform the below tests.įrom the affected PC try to access the URL you have published for lync and see if you get the authentication prompt. Check the version of the client Lync 2013, Skype for business 2015 or Skype for Business 2016 client. So by looking into the above process there can be so many factors which might block searching the address book from client perspective.īelow troubleshooting steps which might help in fixing these issues.ġ) First identify how many users are affected. This information will be updated in the address book files in the shared folder in the type dabs file.
#Skype for business not syncing with outlook update
These updated information is stored in the backend SQL database named RTCab.Īfter the above job is completed it doesn’t mean that the address book is updated.After this the responsible server for update process of address book will start a synchronization pass once in every 24 hours usually 1:30 AM local server time. This interval is set by default and can be altered. The core component user replicator which was introduced from Lync 2010 contacts Active Directory very frequently once in every 60 seconds and updates the information of the users present in the Lync server. The address book creation in Lync client happens separately and it never talks to Exchange.
In this article i have collected few troubleshooting steps based on my experience which might help in addressing these kind of issuesīefore looking into troubleshooting lets have a small idea on the address book synchronization : You might come across a scenario where end users might report that they are not able to search for contacts through Lync/Skype for Business client.
0 kommentar(er)
